Lobby Access Limited
Due to the recent significant increase in cases of COVID-19 in our markets, Consumers Bank will be temporarily closing our bank lobbies effective December 07, 2020 until further notice to help reduce the spread of infection of COVID-19 through social interaction.
The ATMs and drive-thru windows will remain open for regular teller transactions such as deposits, withdrawals, and loan payments during our normal business hours. In addition, the branch lobbies will be available by appointment to open new accounts, view safe deposit boxes, and accept loan applications.
To schedule an appointment, please call your local branch. Telephone numbers for each branch are provided here.
We encourage you to utilize our suite of online and mobile banking products as such as mobile check deposit as well as our enhanced ATMs to keep tabs on your account. It is also a great way to pay your bills or individuals and deposit checks without personal contact. If you need assistance with our online and mobile services, please contact our Electronic Banking department at 800-948-1262. View all our online services here.
As always, we encourage you to remain vigilant against those that would take advantage during a crisis. Cyber actors may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19.
No legitimate organization will call you and ask for information like social security numbers or bank account numbers. If you have any questions about a suspicious phone call, we encourage you to hang up and call us directly at 1-877-322-0948. Remember, calls can be masked on caller ID to appear as though they are coming from any institution, including Consumers National Bank.
We encourage you to stay up-to-date using trusted sources—such as legitimate government websites—for up-to-date, fact-based information about COVID-19.
Thank you for being a Consumers National Bank customer. We will continue to keep you up-to-date as more information becomes available and continues to impact our communities.
